A few answers to help you arrive prepared, comfortable and confident — so all you have to do is relax.
How long do lash extensions last?+
Most clients enjoy their lashes for 4–6 weeks, depending on natural lash growth and aftercare. We recommend refills every 2–3 weeks to maintain fullness.
Are lash extensions safe for my natural lashes?+
Yes. Our certified lash artists use proper isolation techniques and lightweight materials to ensure your natural lashes stay healthy and undamaged.
What should I do before my lash appointment?+
Please arrive with clean, makeup-free lashes and avoid mascara, oils, or eye creams. This helps the lash adhesive bond stronger and last longer.
Can I get lash extensions if I have sensitive eyes?+
Yes. We offer sensitive-friendly adhesive options and gentle application methods. Please inform us before your appointment so we can personalize your service.
How long does a full set appointment take?+
A full set typically takes 1.5 to 2 hours, depending on the style (Cashmere, YY, Hybrid, or Volume). Refills usually take 45–60 minutes.
What is your cancellation or reschedule policy?+
We kindly ask for at least 24 hours' notice for cancellations or changes. This allows us to offer the slot to another client.
How should I care for my lashes between visits?+
Avoid rubbing your eyes and keep oil-based products away from the lash line. Cleanse gently with a lash-safe foam every 1–2 days and brush them lightly each morning.
Do you offer any promotions for first-time clients?+
Yes — new clients enjoy 20% off their first full set on Cashmere, YY and Hybrid lashes. We also offer $10 off for Google reviews and a $10 referral bonus for both you and your friend.
Still have questions?
We're happy to help
Reach out by phone or stop by the studio — we'll walk you through every detail of your visit.